Store Manager – Metropolis at Metrotown Job in Burnaby V5H 4M1, British Columbia Canada
Swatch, a company of Swatch Group Canada is a world leader in the production and sales of affordable fine quality Swiss watches. Swatch’s retail division is currently looking for:
Store Manager
A Store Manager’s position is to improve the commercial performance of the store by increasing its turnover and maximizing profitability. Achieving performance objectives will require action in one of the main areas of retail activity: store operations; human resources; finance; buying; customer care; marketing; logistics and administration.
Tasks and Responsibilities:
- Manage and motivate a team to increase sales and ensure efficiency
- Manage stock levels and make key decisions about stock control
- Order stock for watches and straps on a weekly basis.
- Perform bank deposits
- Ensure that administrative and sales procedures are respected so as to comply with corporate policies and directives.
- Deal with staffing issues: Interview potential staff; conduct appraisals and performance reviews; manage payroll and staff schedules; and provide or organize training and development
- Ensure standards for quality, customer service and health and safety are met
- Resolve health and safety, legal and security issues
- Respond to customer complaints and comments
- Promote the organization by communicating Company initiatives, goals and activities
- Implement and maintain a high standard of visual merchandising as directed by the guidelines.
- Participate in special events and promotional activities.
- Ensure the store is clean and well-maintained at all times.
Key Competencies:
- Store supervision experience (minimum 3 years) in a retail sales environment, preferably with watches or jewelry
- Proven track record (growth/profitability)
- Communication skills (Verbal & written)
- Self motivated
- Planning & organizing
- Initiative
- Decisive
- Extrovert/confident/outgoing
- Motivational/inspirational
- Team player/supportive
- Corporate fit
Swatch is committed to excellence in product and is equally committed to excellence in service, presentation and sales.
Interested applicants please send your resumes to flora.sham@swatchgroup.com
Please include Metrotown- Store Manager as the subject line.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. No agencies or phone calls, please.
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