Individual Products Administrator Job in Edmonton, Alberta Canada

FUNCTION: Alberta Blue Cross has an immediate opening for a permanent full-time Administrator in our Individual Products Administration department. This position exists to provide quality administrative services to all Individual Products customers. DUTIES AND RESPONSIBILITIES: Accurately prepares all customer correspondence relating to individual health and dental plans according to established policies and procedures. Handles internal and external phone inquiries; utilizing strong listening and problem solving skills. Accurately processes individual health and dental plan payments. Updates appropriate systems in relation to individual health plan coverages. Researches and analyzes problems independently and determines appropriate resolution. Adjusts procedures to fit specific circumstances within contract guidelines. SKILLS AND KNOWLEDGE: Requires excellent written and verbal communication skills. A high degree of accuracy and attention to detail is required. Requires strong organizational skills. Must have excellent time management skills. Must work effectively with customers and fellow employees in a team environment. Must possess excellent customer service skills. Demonstrated ability to cope in a fast paced work environment. Requires strengths in the area of flexibility, innovation and independence. Requires excellence in the areas of decision-making, problem-solving and research analysis. Must possess strong knowledge and experience with Microsoft Office Suite. Alberta Blue Cross offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please apply online at www.ab.bluecross.ca .

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