Accounts Receivable Administrator Job in Waterloo N2L 0A1, Ontario Canada
Open Text (Nasdaq: OTEX; TSX: OTC) is the world’s largest independent provider of Enterprise Content Management software. The company’s solutions manage information for all types of business, compliance and industry requirements in the world’s largest companies, government agencies and professional service firms. Open Text supports approximately 46,000 customers and millions of users in 114 countries and 12 languages.
Position Description
Support collections and administrative staff with related tasks, including but not limited to researching, processing and responding to inquiries on refund requests for customer credit balances, cash application, journal entry processing and A/R reconciliations.
Contacting customers for sales tax exemption certificates or other supporting documentation and securing approvals from the tax dept,
Manage the A/R e-mail alias account and distribute e-mails to collectors based on relevance and the nature of the inquiry.
Manage the A/R voice mailbox and distribute voice messages to collectors based on relevance and the nature of the inquiry.
Prioritizing and responding to administrative type requests from internal and external customers, for example W-9 tax forms, Open Text supplier information, statement copies, invoice copies, etc.
Other duties as assigned.
Position Requirements
Intermediate EXCEL proficiency
Experience in one or both of the following software packages would be an asset: SAP, Great Plains
A minimum of 3 years experience related to Accounts Receivable (collections) preferred, including but not limited to familiarity with a collections portfolio, contacting customers to resolve sales or other tax related issues, understanding the refund process as it relates to customer duplicate payments
Basic to intermediate level of understanding in Accounts Receivable accounting entries as they relate to Cash and cash posting, Allowance for Doubtful Accounts and Bad Debt write offs, A/R control accounts, etc.
Strong interpersonal skills and communication skills
Strong organization and time management skills
Ability to work independently with minimum supervision
Related posts:
- Accounts Receivable Administrator Job in Calgary, Alberta Canada
- Bilingual National Accounts Administrator Job in Etobicoke M9W 5B4, Ontario Canada
- Collector Job in Mississauga, Ontario Canada
- Sales Administrator Job in London N6B 1Y8, Ontario Canada
- Senior ABAP Developer – SAP HR Job in Waterloo, Ontario Canada