Data Analyst Job in Vancouver V5M4X5, Ontario Canada
Data Analyst Data Management Team
Vancouver, BC
For more than 40 years, Morneau Shepell has provided integrated human resource solutions for all types of pension, group benefits, and compensation plans. Over the last decade, we have experienced tremendous growth, expanding our client list to over 3,000 clients ranging from small businesses to Fortune 500 firms.
Our innovative solutions have helped our clients integrate both the design and the delivery of their HR programs, allowing millions of employees to live with the knowledge that their benefits and retirement programs are in good hands.
You will find variety, challenges, and exceptional opportunities for professional development at Morneau Shepell.
Job Description
Working out of our offices in Vancouver, the incumbent works in a team as a data analyst in an internal role to administer the benefit plan for a large multi-employer organization.
In addition to being a key member of our Vancouver Data Management team, the incumbent supports the administration of the benefit plan by performing regular reporting and administrative tasks, executing ad-hoc system reports and acting as a back up for our client accounting and customer service teams where required. This role is key to maintaining our high day-to-day administrative service standards the client has come to expect.
Additional Responsibilities Include:
Managing the clients data management calendar
Running the new hire report and executing the resulting administrative tasks
Tracking of overage dependents
Correction of data entry discrepancies on our system between our system and the information the carriers have on file
Preparing the monthly delinquency report for presentation to the Trustees
Sending forms and standard letters to employees; upon receipt, reviews, processes and logs information
Testing of new and existing reports, statements and plan member web tools
Performing system reconciliations from both internal and external sources as required
Acts as a primary back-up for the internal client accountant (AR/AP)
Acts as a secondary back-up for the internal client service team (enrolment entry)
Liaises with internal staff concerning the administration of client benefit plans
Liaises with other departments regarding the administration of various accounts.
Contributes to continuously improve team operations
Attends internal training sessions to build knowledge of industry topics and trends
Performs other tasks and special projects, as required
Critical factors for success in this role will depend on the candidates commitment to a high level of accuracy, and accountability and pride in ones work.
Other valuable assets for success:
Above average time management and organizational skills
Working knowledge of Microsoft Office and strong keyboarding skills
Ability to manage multiple tasks while maintaining attention to detail within a specified time frame
Solid understanding of databases
Proven customer service and communication skills with internal and external clients, including the ability to deal in-person in a friendly and constructive demeanor
Basic knowledge of insurance and/or benefits
Basic understanding of hours based benefit eligibility would be beneficial
Post-secondary education in business administration, and additional courses in Human Resources (such as CEBS) would be beneficial
Previous experience with enterprise benefits management systems would be an advantage
Previous experience with Microsoft SQL, or demonstrated technical aptitude
Fluency in Mandarin, Cantonese and/or Punjabi a definite asset.
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