Sales Administrator Job in London N6B 1Y8, Ontario Canada

SALES ADMINISTRATOR

Info-Tech provides research and advice to information technology (IT) professionals. Our research provides step-by-step solutions which help IT professionals get their jobs done in an industry that is constantly changing.

We have been named one of the 50 Best Workplaces in Canada in 2007, 2009 and 2010 by Canadian Business magazine, and we have grown quickly by attracting some of the brightest minds in the IT industry.

Info-Tech Research Group is searching for Sales Administrator who thrives in a fast paced and energetic sales environment supporting our growing sales department. This Administrator will also be responsible for making sure incoming calls are answered promptly and professionally, and are directed to the appropriate person or department. This person will be responsible for balancing projects, customer service and administrative responsibilities.

Your Responsibilities Will Include:

Sales Administration

Processing sales

Creation of new customer accounts

Sales verification and account administration

Clear CRM knowledge and usability

Daily administration of accounts in our CRM system

Support and fulfill requests from the sales department

Special projects

Cross training with the administrative department

General Administration

Manage a multi-line telephone and, at times, cover reception area

Ensure incoming calls are answered promptly and professionally

Efficiently direct calls to the appropriate individuals

Filling in for other Administrators when needed

Requirements and Competencies:

Experience and knowledge with Salesforce.com preferred

Administrative experience/data entry

Excellent communication skills, both written and verbal

Ability to multi-task and prioritize

Outstanding professionalism and unfailing motivation

Strong analytical capability

Resourcefulness

Ability to solve problems and work independently

Strong time management skills and ability to work under tight deadlines

Previous experience in a project-oriented role

Post-secondary College Diploma or University Degree a definite asset

Demonstrated ability to provide exemplary customer service

Strong knowledge of software such as MS Word and MS Excel