Network Management (OSS) Job in Montreal H3B3A7, Quebec Canada
Network Management (OSS)
Contract: 6 months with a strong chance of renewal
Montral
Start; As soon as possible
The working Environment is English
A Services Professional Experienced:
-Delivers a variety of technical services in live customer networks and creates customized software packages for specific customers.
-Identifies and trouble shoots faults by applying standard resolving processes.
-May develop and design methods, tools and scripts within a defined framework in line with customer requirements, and/or carry out site design and layout.
-Independently carries out the work duties as described in the accountabilities below subject to managerial follow up and review of results.
-Mainly interacts with other groups within the Service Delivery organization, and with customers on issues related to site engineering, troubleshooting of network problems, and in training sessions.
-Often plays a role as project member during delivery phase of projects.
RESPONSIBILITIES:
-Deliver services within site engineering, integration and/or configuration and/or support of products and networks in accordance with a customer service contract.
-Identify faults and troubleshoot these, according to a set of defined alternatives, and apply standard resolving processes in the network.
-Perform complex updates/upgrades of live networks
-Conduct customized integration of products/networks, including 3rd party products
-Plan, design and optimize the network based on the customers? requirements on the technical functionality.
-Develop and design methods, tools and scripts within a defined framework and in accordance to customer requirements.
-Participate in on-call support rotations within the technical teams
-Expected to travel internationally and sometimes on short notice with variable durations (60-200 days per year).
-Play significant role in improvement initiatives
-Expected to mentor others
-May be expected to take on senior roles such as Team Leader, Recovery Leader, etc.
MINIMUM REQUIREMENTS:
-Education – Bachelor’s degree in Engineering/Computer Science or equivalent
-Pertinent Experience ? four to eight years of relevant experience in a Software or Telecommunications environment.
COMPETENCE:
-Excellent customer service skills
-Highly developed customer/business orientation
-Experience on OSS RC maintenance, administration and Network Element integration.
-OSS Upgrade experience
-Review vendor technical documents and new provide proposals on OSS
-Good knowledge with NetBackup and BMR
-Good knowledge with ENIQ
-Excellent knowledge in shell programming
-Strong technical knowledge of:
o SUN Solaris 8, 9 & 10;
o Oracle,
o Sun FIRE platforms,
o Unix,
o Sybase SQL server,
o Versant DB
o TCP/IP, SNMP, LDAP protocols
o OSS applications
Job Experience:
3-5 Years
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